How to Deliver World Class Customer Service

Cost of Class

one time payment of $1998

Class Format

Virtual Online one on one sessions

Number of Weeks

6 weeks

Class Starts

Date:  Feb 7th

What is the How to Deliver World Class Customer Service Course?

Over the duration of this program, you will delve into essential skills and strategies designed to elevate your customer service expertise.  From effective communication techniques to problem-solving and building lasting customer relationships that not only enhance satisfaction but also transform into valuable referrals.
Get ready to embark on a journey of learning and growth as we explore the key elements that contribute to providing unparalleled customer service experiences and turning them into referrals that fuel business growth.

Frequently Asked Questions

What Customer Service Skill Will You Cover?
  • First Impressions
  • Detailed step by step Listing Systems
  • Closing strategies that have led to more than 1400 successful closings
  • Job Descriptions
  • Daily, Weekly and Monthly Schedules
  • Evolving from standard customer service to world class customer service
  • Growing your business through Referrals
Who Should Take This Course?

This course is designed for individual agents seeking business expansion, administrative staff aiming to enhance their systems and customer service skills, and agents aspiring to build a team in the future.

For those planning to have a team with administrative staff, it provides insights on establishing systems early on to adeptly handle hiring and training processes with seamless integration of all systems.

Why Is This Program Important?

This comprehensive program is tailored for individual agents looking to expand their business, administrative staff eager to refine their systems and customer service, and agents with aspirations of building a future team.

By enrolling, you gain valuable insights into establishing effective systems early on, ensuring you are well-equipped to handle seamless hiring and training processes.

This course serves as a strategic investment in your professional growth, providing the skills and knowledge necessary to excel in the real estate industry and cultivate lasting success.

Meet Our Course Host

Katie Luus

Katie Luus

Katie is a seasoned professional with a remarkable 17-year journey in the customer service industry.  With a wealth of experience and expertise, Katie has honed the art of delivering unparalleled service throughout her career.


During her time at At The Beach Team Realty she played a pivotal role in creating and developing innovative systems that proved instrumental in achieving an impressive record of 1400 successful closings.
This track record not only showcases Katie’s dedication to excellence but also underscores their ability to implement strategies that drive tangible results.
As the host of this course, Katie brings a wealth of practical knowledge, sharing insights gained from years of hands-on experience.  Prepare to be guided by a professional who has not only excelled in the customer service arena but has also demonstrated the capacity to design systems that lead to success in the dynamic real estate industry.
Join Katie on this transformative learning journey and unlock the secrets to mastering world-class customer service.

“Excellent customer service is the number one job in any company! It is the personality of the company and the reason customers come back. Without customers there is no company!”
– Connie Edler